Wintk Game Privacy Policy – A Complete Guide to How Your Data Is Protected

When you use wintk game, you share certain personal information with us. This privacy policy explains in plain language what we do — and don't do — with that information, and what rights you have.

This policy applies to the wintk game website, mobile app, and all associated services. Continued use of wintk game constitutes your acknowledgment and acceptance of this policy.

We believe privacy is not a feature — it's a fundamental right. Every piece of information collected on wintk game has a clear purpose. Nothing is collected without reason, and data is deleted once it is no longer needed.

Wintk game collects three types of data — information you provide directly, data generated automatically as you use the platform, and information received from third parties.

• At registration: name, mobile number, email address, and date of birth.
• For KYC verification: national ID card, selfie, and proof of ownership of the payment method.
• At payment: bKash or Nagad number, bank account details (if applicable).
• When contacting support: your message and a description of your issue.

• Device Information: phone model, operating system, browser type.
• Connection Information: IP address, network connection type.
• Usage history: which pages you visited, how long you spent on them, which games you played, and when.
• Transaction Logs: records of deposits, withdrawals, and bets.
• Cookie and session data (see Section 7 for details).

Every piece of data we collect has a specific reason behind it. The table below explains this clearly.

Your data is never used beyond these purposes. wintk game does not sell or rent your information to third-party advertisers under any circumstances.

In short — we do not sell, rent, or share your data without good reason. That said, there are certain situations where sharing information with third parties may be necessary.

• Payment Processor: Only the information needed to process transactions is shared with bKash, Nagad, Rocket, and banks.
• Identity Verification Service: Approved third-party verification services may be used as part of the KYC process.
• Game Provider: For technical reasons during gameplay, minimal session data may be shared with the game provider.
• Legal Authorities: Providing data in response to a court order or a lawful request from a licensing authority is a legal obligation.
• Anti-Money Laundering: In compliance with international AML regulations, information on suspicious transactions may be disclosed to the relevant authorities.

All third parties who receive data have signed agreements to comply with wintk game's privacy standards. They are not permitted to use that data for any other purpose.

Wintk game uses industry-leading technology to protect your data. These are not just written policies — every measure is actively in place.

• TLS 1.3 Encryption: All data transmitted between your browser or app and our servers is encrypted. It cannot be intercepted or read by any third party.
• AES-256 Data Encryption: Sensitive data stored on our servers is protected with industry-grade encryption.
• Separate Databases: Financial and personal data are stored in separate databases. Access to one does not grant access to the other.
• Access Controls: Only designated staff with specific responsibilities can access particular data — not all employees have access to all information.
• Regular Security Audits: Regular penetration testing and security audits are conducted by independent third parties.
• Two-Factor Authentication (2FA): With 2FA enabled, your account stays protected even if your password is compromised.
• Data Breach Response Plan: In the event of a data breach, affected users will be notified within 72 hours.

That said, our measures alone are not enough — your own vigilance matters just as much. Use a strong password, keep 2FA enabled, and avoid clicking on suspicious links.

It is our policy to delete data once it is no longer needed. However, certain information must be retained for a specified period for legal reasons.

• Account Information: For as long as the account is active. After closure, data may be retained for up to 5 years for legal reasons.
• KYC Information: Up to 5 years after account closure, as required by licensing regulations.
• Transaction Records: Up to 7 years, in accordance with financial regulatory standards.
• Support Messages: 1 year after the issue is resolved.
• Usage Logs: Up to 90 days, then deleted on a rolling basis.
• Marketing Consent Data: Retained until consent is withdrawn.

Cookies are small text files stored in your browser. wintk game uses cookies for a variety of purposes.

• Essential Cookies: Maintaining login sessions and holding security tokens. The site cannot function properly without these. There is no option to disable these cookies.
• Functional Cookies: Remembering your preferences — such as language, theme, and last played game. This can be turned off.
• Analytics Cookies: Used to understand which parts of the platform are most frequently used. Data is collected anonymously. This can be turned off.

Wintk game does not use third-party advertising cookies. You can delete cookies or block new ones through your browser settings, though some site features may not function properly as a result.

As a wintk game account holder, you have several rights over your own data. Contact support to exercise any of these rights.

To exercise any of these rights, email support@wintkgame.best or reach out via live chat. Requests are typically responded to within 30 days.

Wintk game does not serve anyone under the age of 18 and does not collect their data. Age is verified at registration, and KYC is used to confirm identity in any cases where there is doubt.

If any minor's data is collected by mistake and we are notified, that data will be deleted immediately and the account will be closed.

For any questions about this privacy policy or requests regarding your data, please contact us through the channels below.

• Email: support@wintkgame.best
• Live Chat: available at all times in the bottom-right corner of the site
• Response time: typically within 3 minutes (live chat), within 24 hours by email

If a serious privacy complaint cannot be resolved through our support team, you have the right to file a complaint directly with the Curaçao eGaming authority.